Support
Help and Support
Important Notice About Using Help & Support!
Please read this section carefully to insure you get the help you need as fast as possible. Regardless of the challenge you may be experiencing, rest assured that your question is very important to us. Moreover, helping you find the solution and the assistance you need is just as important.
You’ll find answers to some frequently asked tech support questions below. If you require more help, or would like to contact us, scroll down to the contact link.
All the best,
Camillo
Q & A
Question: I can’t download my files. What should I do?
Answer: Make sure you’re right clicking on the download link and selecting ‘Save Target As’ or ‘Save Link As’. If you don’t do this, the file will open in your browser window.
Question: I can’t open my files! What should I do?
Answer: Most computers will already have the required software to open all the download files. If you can’t open one of the files, follow the instructions below.
Ebooks:
All of our ebooks are .pdf format. To open .pdf files, use Adobe Reader software. It’s free at http://get.adobe.com/reader/
Audios:
All audio files are .mp3 format. Most computers will have audio software. If an .mp3 file doesn’t open on your computer, get Apple Itunes for free at https://www.apple.com/itunes/ or get another free player. Check out this articles covering 10 free mp3 players: Best free MP3 software: 10 programs for playing and managing your music.
Videos:
All our videos are embedded from our Vimeo Pro video account and should play fine from all web browsers.
Question: When can I expect a response?
Answer: Your support request is never ignored. Please note that support request are served on a first come first serve basis and we do our very best to get back to your support request as soon as possible. Your experience of the Your Manifesting Power Program is important to us and we want you to get the max out of it. So be assured that your support request will be answered.
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